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下了訂單後多久可以收到貨?

訂單生成後,會在5個工作日內寄出;如果會員購買的產品處於缺貨狀態,訂單會在此產品到貨後第一時間寄出;產品收取時間是根據郵局派送時間為主,會員可以在後台訂單管理處查看追蹤號,並且查看包裹情況。

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Flushing, New York 11354, USA
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If you can’t log into your account, please check the following possible issues:

1. Incorrect Password

If you forget your password, simply contact our Customer Service representatives for assistance. You can reach them via our Live Chat on www.yijia.ca, send an email to info@yjcanada.com, or contact +1-888-991-0924. For security reasons, to reset your password, you will need to provide your member ID and a copy of your photo IDs such as driver’s license.

2. Incorrect Member ID

Make sure your member ID is correct, if you have forgotten your member ID, please check your email history, you should receive the account information when you first registered as a member. Or contact customer service for assistance. You can reach them via our Live Chat on www.yijia.ca, send an email to info@yjcanada.com, or contact +1-888-991-0924. For security reasons, you will need to provide your member ID and a copy of your photo ID such as a driver license.

3. Account Deactivated

As a new member, your account can be deactivated if you do not purchase products within the next 72 hours upon registration. To re-activate your account, please contact our Customer Service for assistance. You can reach them via our Live Chat on www.yijia.ca, send an email to info@yjcanada.com, or call +1-888-991-0924. For security reasons, you will need to provide your member ID and a copy of your photo IDs such as a driver’s license. Once we have received your request, our IT department will help to re-activate your account. Please try to log in and check your account after 7 PM (PST).

*Please note that if you do not make any purchase within 12 hours once your account is re-activated, it will be deactivated again.

*If your request is sent during weekends or holidays, there will be a short delay.

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Your account will be locked if you typed in your password incorrectly for five times in a row. To unlock your account, please contact our Customer Service representatives for assistance. You can reach them via our Live Chat on www.yijia.ca, send an email to info@yjcanada.com, or call +1-888-991-0924. For security reasons, you will need to provide your member ID and a copy of your photo IDs such as a driver’s license.

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